All rates are subject to change without notice
Rates are inclusive 5% service charge, 10% VAT & non-commisionable
Booking oders shall contain identity, nationality, passport number and arrival time in Dam Mon or Nha Trang of the customers
Reservation or amendment request shall be sent in writing by fax or email with all necessary details.
Reservations will not be considered as confirmed until the customer receives confirmation in writing from the Resort and the payment terms are fulfilled.
Reservation request shall be confirmed by fax or email 30 days before arrival date for a group of 5 to 9 rooms and 45 days before arrival date for a group of 10 to 15 rooms and above. If the Resort doesn’t receive any confirmation and 50% of total deposit from Travel Agent, the reservation automatically cancelled.
All the cancellation/Amendment shall notify the Resort in writing.Any cancellation will be applied as follow:
50% of total rooms charge for the first night if the cancellation/amendment is announced within 20 days for the booking until 03 rooms, and 25 days for the booking more than 03 rooms notice to the arrival date.
100% payment of total value for the all rooms and services reserved if no show or late cancellation is made less than 7 days for the booking until 3 rooms, and 10 days for the booking more 03 rooms